We collect data you provide through contact forms, quote requests, and support inquiries: name, email address, phone number, company name, and message content. We also automatically collect technical data such as browser type, device identifiers, IP address, and pages visited via analytics cookies and server logs.

Your data is used to respond to your inquiries, provide technical documentation about our anaerobic reactors, microbubble grids, and biological filtration systems, improve our website experience, and send relevant communications if you have opted in. We do not sell your personal information to third parties.

Our site uses essential cookies for functionality and analytics cookies (e.g., page views, session duration) to understand usage patterns. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

We may share your data with trusted service providers who host our website, process analytics, or manage email communications. These processors are contractually bound to protect your data and may not use it for any other purpose. We do not share data with advertisers or unaffiliated third parties.

You have the right to access, correct, delete, or port your personal data. You may withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@ekobiotek.com. We will respond within 30 days. For GDPR or CCPA-related requests, please specify your jurisdiction.

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. We implement technical and organizational measures including encryption, access controls, and regular security audits to safeguard your data against unauthorized access or disclosure.

This policy was last updated on January 15, 2025. We may revise it periodically; material changes will be notified on this page. For privacy-related inquiries or to submit a request, contact us at: 55, Poonam Villas, NidhiGunj, or email info@ekobiotek.com, or call +91 235 4989100.